Refund & Cancellation Policy

This Refund & Cancellation Policy applies to all products and services offered by PyroStreams (“we,” “us,” or “our”).

1. Access to Products and Services

Access to products and services is granted immediately upon successful payment, where applicable. Certain offerings may include instant access, digital delivery, or time-based usage.

2. 30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee on all products and services.

You may request a cancellation and refund within 30 days of the original transaction date.

To request a refund, please contact our support team via chat or email and include your order details.

• Approved refunds are processed within 7–10 business days

• Refunds are issued to the original payment method

• Processing times may vary depending on the payment provider or issuing bank

3. Refund Requests After 30 Days

Refund requests submitted after 30 days from the original purchase date are not eligible.

Any products, services, access, or deliverables already provided before cancellation are considered fulfilled and may not be refundable.

4. Abuse or Misuse of the Refund Policy

We reserve the right to decline refund requests if we reasonably determine misuse of this policy, including but not limited to:

• Excessive or repeated refund requests

• Fraudulent activity or misrepresentation

• Violations of our Terms of Service

5. Payment Disputes & Chargebacks

If you experience an issue with your purchase, we encourage you to contact our support team first so we can attempt to resolve the matter promptly.

Submitting a payment dispute or chargeback through a bank, card issuer, or payment provider may result in temporary suspension of access while the dispute is under review. If a dispute is resolved in our favor or determined to be invalid, abusive, or fraudulent, we reserve the right to limit or terminate access and restrict future purchases across our platforms and affiliated partner services.

We reserve the right to submit relevant documentation to payment providers and financial institutions, including proof of purchase, access records, service delivery logs, and customer communications, in accordance with applicable dispute resolution procedures.

6. Policy Updates

We may update this Refund & Cancellation Policy from time to time. Any changes will take effect immediately upon posting on our website.